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Plans, cohorts & billing

How pricing cohorts work, the free period and trials, and what happens if a subscription lapses.

Cohorts

Every organization is placed in a cohort when it is created — one signup, one slot. Your cohort is shown in Settings → Organization.

CohortOrganizationsTerms
1 — Founders1 – 1,000Free for the first 6 months, then Founders pricing for as long as the subscription stays active: $29.99/mo or $299.99/yr for the organization (first seat included), plus $14.99/mo or $149.99/yr per additional user.
21,001 – 2,00014-day free trial (card required), then 50% off Founders pricing for 6 months, then full Founders pricing for as long as the subscription stays active.
3 — Standard2,001 +14-day free trial (card required), then Standard pricing: $49.99/mo or $499.99/yr (first seat included), plus $19.99/mo or $199.99/yr per additional user.

Good to know

If a subscription lapses

There is no grace period: when a paid period lapses, access stops and the organization sees a resubscribe prompt. All projects and data stay intact while inactive. After 6 months of inactivity an organization is permanently deleted, with warning emails 30 days, 7 days, and 24 hours ahead — and a data download is offered before deletion.

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