Account settings & security

Your name, email, and password — and what to do when you're locked out.

Settings page

Open Settings from the header (on mobile, from the ☰ menu). Sections: Organization (super admin only — branding and your plan cohort), My account, and User management (admins and the super admin).

Change your name

In My account, edit your first and last name and save.

Change your email

Admins and the super admin can change their own email: enter the new address and follow the verification link sent to it — the change takes effect once verified, and your sign-in follows the new address. Regular users: ask an admin to change it for you from User management.

Reset your password

• Signed in: Settings → My account → Reset Password sends you a reset link by email.
• Locked out: on the sign-in screen choose Forgot password?, enter your account email, and follow the link in the email to set a new password.

Reset links arrive by email and expire — if yours has expired, request a fresh one.